Frequently Asked Questions

Six steps guide the Website Development process:

1. Client fills out the form
2. Chat to discuss details
3. Creation process
4. Testing
5. Approval by client
5. Website gets online

Five steps guide the Marketing creation process:

1. Client fills out the form
2. Chat to discuss details
3. Creation process
4. Approval by client
5. Project is delivered

Five steps guide the Website Development process:

1. Client fills out the form
2. Chat to discuss details
3. Creation process
4. Approval by client
5. Project is delivered

Once the project has started, any requests for additions or alterations will be analyzed according to the demand and specificity of the service.

The deadline will be stipulated on the contract. However, there may be some conditions if the Customer:

1. Do not send in digital support all the information necessary to start and develop the project;
2. Is not available to cooperate when necessary;
3. Request changes.

To be entitled to a refund you must meet the following conditions:

1.Be within the first 14 days of the contract signing date;
1. Refound for any service will only be granted once per Customer, even if the Customer contracts new services later.

Bank transfer is the preferred payment method, and bank details will be provided  in the contract.
However, we accept payment via PayPal, credit card through PayPal, ATM and MB Way.

The Customer must pay 50% on the date of signing the contract for the service to start. The rest will be stipulated on the contract according to the service.