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Frequently Asked Questions

Find all the answers to your questions here.

How are Design Services developed?

Five steps guide the design creation process:

1. Client fills out the form
2. Chat to discuss details
3. Creation process
4. Approval by client
5. Project is d
elivered

How are the Web Development Services developed?

Six steps guide the Website Development process:

1. Client fills out the form
2. Chat to discuss details
3. Creation process
4. Testing
5. Approval by client
5. Website gets online

How are Marketing Services developed?

Five steps guide the Marketing creation process:

1. Client fills out the form
2. Chat to discuss details
3. Creation process
4. Approval by client
5. Project is d
elivered

How are Technical Support Services developed?

Five steps guide the Website Development process:

1. Client fills out the form
2. Chat to discuss details
3. Creation process
4. Approval by client
5. Project is delivered

Can I change the service(s) I have contracted?

Once the project has started, any requests for additions or alterations will be analyzed according to the demand and specificity of the service.

What is the deadline of the service?

The deadline will be stipulated on the contract. However, there may be some conditions if the Customer:

1. Do not send in digital support all the information necessary to start and develop the project;
2. Is not available to cooperate when necessary;
3. Request changes.

If I am not satisfied with the contracted service, am I entitled to a refund?

To be entitled to a refund you must meet the following conditions:

1.Be within the first 14 days of the contract signing date;
1. Refound for any service will only be granted once per Customer, even if the Customer contracts new services later.

What are payment methods accepted?

Bank transfer is the preferred payment method, and bank details will be provided  in the contract.
However, we accept payment via PayPal, credit card through PayPal, ATM and MB Way.

How does the payment work?

The Customer must pay 50% on the date of signing the contract for the service to start. The rest will be stipulated on the contract according to the service.

Perguntas frequentes

Technical Questions

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cashback FAQ

Satisfaction Guarantee

We firmly believe in and guarantee 100% of our services. That’s why every service we perform comes with a 14-day money back guarantee acording ours contract terms.

Perguntas frequentes

Technical Questions

Need help with a specific question? Talk to our technical team.

Submit Question

cashback FAQ

Satisfaction Guarantee

We firmly believe in and guarantee 100% of our services. That’s why every service we perform comes with a 14-day money back guarantee acording ours contract terms.

Happy Customers FAQ

Talk to Us

Let our team find the best solutions for you.

Start Conversation